Blue Light
The business modelled: a combined emergency-services operation — Police, Ambulance and Fire — where dispatch agility is everything: immediate incidents, co-located multi-service events, and response-time promises that are measured in minutes, not hours.
What the demo shows
Section titled “What the demo shows”- Immediate dispatch — incidents stream in and the plan re-forms around them continuously; no batching, no re-keying.
- Skills domains — the three services modelled as skill domains (Police / Ambulance / Fire), so a desk sees its own world and a multi-service incident draws one resource from each.
- Response points — standby positioning: cover held at the right places to meet arrival promises before the incident exists.
- Assured service levels — watch the SLA metrics hold (or break) as demand moves, and the plan rebalance cover to protect them.
Scenarios to try
Section titled “Scenarios to try”Manchester Shift — a metropolitan shift with multi-service incidents.
Five minutes with the guided tour: the live-demo tutorial.